PSP & DAC REPORT ERRORS

For CDL drivers, your driving history can play an important role in your career. Information reported on your PSP (Pre-Employment Screening Program) or DAC (Drive-A-Check) report may be reviewed by trucking companies during the hiring process.

But what happens if you find information that is inaccurate, incomplete, or doesn’t belong on your record?

You have options. If you believe your PSP or DAC report contains an error, you can take steps to dispute the information and request that it be investigated.

What Are PSP and DAC Reports?

A PSP report is maintained through the Federal Motor Carrier Safety Administration (FMCSA) and can include certain federal safety information associated with a commercial driver's history, such as inspection and crash-related records.

A DAC report is a separate employment-history report commonly used within the trucking industry. Depending on the information reported, it may contain details related to a driver's employment history, safety performance, or other information provided by participating companies.

Because these reports can be considered during the hiring process, it's important to review them and make sure the information is accurate.

Why Should You Check Your Reports?

Even a simple reporting mistake can create unnecessary questions during the hiring process.

Examples of information you may want to review include:

• Incorrect personal or employment information
• Safety information that you believe is inaccurate
• Incorrect crash or inspection details
• Information that belongs to another driver
• Employment information that you believe is incomplete or incorrect

If something doesn't look right, don't simply assume that it cannot be changed.

How to Dispute an Error on Your PSP Report

If you identify inaccurate information on your PSP report, you can request a review through the appropriate FMCSA process.

Start by obtaining and carefully reviewing your report. Identify the specific information you believe is incorrect and gather any documents that support your position.

Your supporting documentation could include records, official documents, correspondence, or other evidence relevant to the information being disputed.

The dispute process allows the information to be reviewed and, when appropriate, corrected or updated.

For the most current instructions and requirements, drivers should refer directly to official FMCSA resources.

How to Dispute an Error on Your DAC Report

DAC reports are handled separately from PSP reports. If you believe information contained in your DAC report is inaccurate, you should contact the company responsible for providing the report and follow its dispute procedure.

Be specific about what you believe is incorrect. Explain the issue clearly and provide supporting documentation whenever possible.

Keep copies of your dispute and any documents you submit for your records.

The reporting company or information provider will review the dispute and determine whether the information should be verified, corrected, or updated.

What If the Information Is Accurate?

Not every negative item is an error.

If the information on your report is accurate, disputing it does not necessarily mean it will be removed. A dispute is intended to address information that is inaccurate, incomplete, or improperly reported.

That's why reviewing your records carefully before submitting a dispute is important.

Keep Your Records Organized

One of the best habits a professional driver can develop is keeping important employment and safety documents organized.

Save copies of:

• Employment records
• Accident or crash documentation
• Inspection paperwork
• Safety-related documents
• Correspondence with previous employers
• Dispute submissions and responses

Having documentation available can make it easier to address an issue if a question comes up later.

Your Record Is Part of Your Professional Profile

For CDL drivers, your experience on the road is only part of your professional profile. The information associated with your driving and employment history can also matter when you're looking for your next opportunity.

That’s why it's worth taking the time to review your PSP and DAC information periodically and address potential inaccuracies as soon as you notice them.

Know what’s on your record. Check the details. And if you find an error, use the appropriate dispute process to have it reviewed.

A Note for Drivers

PSP and DAC are separate reporting systems, and their procedures can change. Always verify the current dispute requirements directly with the appropriate reporting agency or official source before submitting a dispute.

At Cargo Runner Co., we believe drivers should have clear information about the industry and the records that can affect their careers. Staying informed is another way to stay prepared for the road ahead.